How can We Help You?
Access your account at PFCU 24hr a day with Home Banking or call us at 1(877)PFCU4YO (732-8496) or call/text us at (404) 297-9797.
FACTS WHAT DOES PLATINUM FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the accounts or services you have with us. This information can include:

  • Name, address, Social Security number, and income
  • Account balances, payment and transaction history
  • Credit history and credit scores
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Platinum Federal Credit Union chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does Platinum Federal
Credit Union share?
Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes Yes
For our affiliates’ everyday business purposes – Information about your transactions and experiences No We don't share
For our affiliates’ everyday business purposes – Information about your creditworthiness No We don't share
For our affiliates to market to you No We don't share
For our nonaffiliates to market to you No We don't share

 

To limit our sharing - Call (877) PFCU4YOU (732-8496)
– our menu will prompt you through your choice(s)
- Visit us online: www.PlatinumFCU.org
- Mail the form below

Please note:
If you are a new member, we can begin sharing your information (30) days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

 

Question? Call (877) PFCU4YOU (732-8496) or go to www.PlatinumFCU.org

CLICK HERE FOR THE PRIVACY OPT-OUT MAIL IN FORM

Who we are
Who is providing this notice? Platinum Federal Credit Union

 

What we do
How does Platinum FCU protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic and procedural safeguards that comply with federal regulations and lending industry practices to safeguard your non-public personal information.

Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic and procedural safeguards that comply with federal regulations and lending industry practices to safeguard your non-public personal information.

How does Platinum FCU collect my personal information?

We collect your personal information, for example, when you

- open an account or apply for a loan
- use your credit or debit card or make deposits or withdrawals from your account
- provide account information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

- sharing for affiliates' everyday business purposes - information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account - unless you tell us otherwise.

 

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

- Platinum FCU has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

- Platinum FCU does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

- Our joint marketing partner(s) include Loan Recapture Programs, Credit Card Companies and Insurance Companies.

 

Other important information
Other Privacy Statement
Any personal information collected by Platinum Federal Credit Union is for PFCU business purposes only.

 

 

How can We Help You?
Access your account at PFCU 24hr a day with Home Banking or call us at 1(877)PFCU4YO (732-8496) or call/ text us at (404) 297-9797.